A text message from O2 is currently causing unrest among O2 customers. We’ll tell you what the news is all about.
A text message from O2 causes concern. (Source: Krakenimages.com/depositphotos.com)
- An O2 SMS says that your phone number will be switched off.
- A link supposedly leads to a solution to the problem.
- That’s why you shouldn’t follow the instructions.
It’s not uncommon for your mobile provider to notify you of small news or changes via SMS. But there is currently confusion among O2 customers due to such a message.
The message from the provider states that your phone number will be switched off on February 8, 2024. Further use is only possible if you follow an attached link. But you should better not comply with this request.
Attempted fraud via SMS
The SMS is not useful information from the mobile phone provider, but rather an attempt at fraud. Cybercriminals want to get your personal data this way. If you follow the link, you will land on a fake O2 page and be asked to log in.
A very short notice from O2. (Source: Screenshot Netzwelt)
As O2 itself reports, the fraudsters can use the stolen data to order new cell phones at your expense and your name.
Recognize the fraud
The scam is not a new idea. Such texts are often sent via SMS in the name of O2. In addition to the switched off phone number, the supposed expiration of your SIM card is also popular. Only the sender number and the link are constantly changing.
Speaking of links. This is the most perfidious thing about the fraud attempt because it looks very real. O2 points out that official links from the provider always direct you to the pages o2.de or o2online.de. Shortlinks are also always sent with g.o2.de. For example g.o2.de/o2_app.
Fell into the trap? You have to do this now
If you have fallen for the convincing phishing link and provided your details, you must act immediately. This is how you can prevent data misuse.
The first thing you need to do is change all of your passwords associated with the account. The customer key figure also urgently needs to be changed. Then contact O2 customer support and inform them about the situation. We will ensure that your data can no longer be viewed on My O2 as quickly as possible.
Always remember not to trust strange numbers and especially not to click on unknown links. If you are unsure whether a message really comes from O2, you can always contact support or the O2 Community.
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