Bank card fraud reached more than 400 million euros in 2022. According to the mediator of the Association of Financial Companies (ASF), the number of files processed for this reason has exploded, from 7 to 32% in one year.
Disputes between banks and their customers following credit card fraud will explode in 2022. 32% of cases handled by the mediator of the Association of Financial Companies (ASF) were linked to fraudulent use of the credit card, compared to only 7 % the previous year. In 2022, it relates 516 files on this topic.
In a report published in early July, the mediator explains that he obtained 167 amicable agreements. It also submitted 344 proposed solutions, of which 116 were against grossly negligent consumers and 228 partially or totally in favor. Not less than 440792euros were finally obtained.
464million euros in bank card fraud
This Tuesday, July 11, the Banque de France’s Payment Methods Security Observatory (OSMP) also published its annual report on payment method fraud. The total amount of the fraud has reached 1.19 billion euros in 2022down 4%.
THE credit card fraud represented last year 464million euros. A stable amount thanks to the application throughout 2022 of strong authentication rules for transactions carried out on the Internet, explains the OSMP. The average amount of card fraud observed in 2022 is 63 euros.
As a reminder, banks are often reluctant to reimburse their customers when fraud is proven, particularly with the bogus adviser scam.
In this context, the Banque de France has issued 13 recommendations in order to establish a clear framework for processing requests for reimbursement of fraudulent transactions. The application of the recommendations will be monitored by the Prudential Control and Resolution Authority (ACPR).
Transfer, check, bank card… These frauds that still cost you a lot of money