We are used to it: Tuesday is synonymous with maintenance on Dofus. If most of the time they go relatively well and generally end around noon or earlier, it is true that the last few weeks have been more complicated and that the deployment of the patches took a lot of time each week. The highlight of these events will have been the update on the patch 2.62.6 of this Tuesday, February 1, which will have required a rollback from all servers a few hours after its release.
How did we get here ? We will explain it.
The purpose of maintenance
Let’s give some context: maintenance takes place on Tuesday from 8 a.m. to 10:30 a.m.-12 p.m. when all is well. Why ? Simply to allow teams to react quickly if there is a big problem at the time of deployment (or after) and a new intervention is necessary. So the game is in good condition at the weekendtime of the week during which Dofus registers the most connections.
These maintenances have several objectives:
- Log recovery
- Database maintenance
- Server maintenance
- Full backup of server data
- Server operation update
- Transfer of characters
- Added fixes
- Real-time testing
In other words, they are essential for the proper functioning of the game and for the moment Ankama does not wish to modify its recipe.
Patch 2.62.6
About the patch 2.62.6this comes after several weeks of physical data migration game on new servers. This migration was made by server bundles starting from the less populated ones to finish in patch 2.62.5 by the most frequented ones, this in order to avoid too much memory corruption in the case of technical bugs. These operations went well. and there was no indication that the migration had caused any problems.
However, during the deployment of patch 2.62.6, here is what was observed:
Beyond these observations on the part of the studio, the players have also been able to have surprises on the state of their characters following transfers, and a large number of support tickets have been opened. Faced with this wave of bugs and faced with a lack of understanding of both the causes and the consequences of these deleted or duplicated characters, the team Dofus decided to shut down servers Barely 3 hours after their post-maintenance reopening in order to carry out a rollback which will have taken everyone back to the previous save.
In other words: if you played for those three hours, you played for nothing. The servers therefore reopened a second time this Tuesday at 3:50 p.m. like it was the first time since maintenance started. We of course have a moved thought towards the past exos, the completed quests and the trades mounted during these three hours that will have to be redone again.
The Ankama support team assured for his part that the purchases on the store and in-game had been either maintained or reimbursed, and that you should not hesitate to open a ticket if this was not the case. We are also expecting offsets for the inconvenience and information regarding transfers.
mmo
We’ve been hearing about it for a while and it was confirmed during the first Ankama Live of the year: the quest to obtain the Ocher Dofus, the Eternal Harvest, has been updated! Details here.