Domestic violence: the manager of 3919 is concerned about the high number of calls: Femme Actuelle Le MAG

If confinement is to prevent the spread of the virus and thus save lives, there remains a particularly exposed population, for whom the fact of not being able to move freely is a danger. How to flee, slam the door, isolate yourself, take shelter when a woman is the victim of domestic violence? But, how to call the listening cell when the executioner is next? For Françoise Brié, president of 3919, the listening cell, the context is particularly at risk. Asked about RTL, she explains: "Women generally use this number when they are at work or when the abuser is himself at work, so it is complicated." When they manage to isolate themselves to make a call, they are, if necessary, referred to nearby accommodation centers. Because, fortunately, associations for victim assistance and support continue their activity as best as possible. "Women are also advised to get in touch with the police via the internet, on the platform arretonslesviolences.gouv.fr, to chat or file a complaint with the gendarmes or to call 17 in an emergency. More than ever, relatives and neighbors must mobilize and open their doors to these victims, while they can take the necessary steps. " This platform remains active 24/7.

As for the call center, and by virtue of the confinement guidelines, the listeners now work from home, on mobile phones to which the lines had to be transferred. 3919 is open Monday to Saturday from 9 a.m. to 7 p.m.

Faced with this unprecedented situation, the government wishes to recall that the handling of cases of domestic violence continues to be carried out by the courts, which are now closed to the public to prevent the spread of the virus. Nicole Belloubet, Minister of Justice, Keeper of the Seals thus clearly recalled that the hearings of immediate appearances had to be maintained in order to allow the repression without delay of the violent spouses. In addition, family judges will continue to make protective orders.

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