Especially for text generation: every sixth company plans to use AI

Mainly for text generation
Every sixth company plans to use AI

Text robots like ChatGPT or Bard will soon be part of everyday office life in many companies. This is the result of a survey by the digital association Bitkom. But not every company surveyed wants to rely on artificial intelligence.

More and more companies in Germany want to create texts with the help of artificial intelligence (AI). Every sixth company (17 percent) plans to use ChatGPT & Co, according to a survey by the digital association Bitkom. Another 23 percent have no concrete plans, but can imagine using it. In contrast, 29 percent of the companies surveyed rule out such use of AI. A quarter of the companies have not yet dealt with the question.

Such AI applications are not officially used in any company. “The current developments in artificial intelligence enable us to interact directly with AI for the first time and create completely new areas of application across all industries,” said Bitkom President Achim Berg. “In the future, AI will be just as much a part of everyday office life as the PC is today.” Berg explained that artificial intelligence has the potential to cushion the massive consequences of demographic development and the worsening shortage of skilled workers. The debate about the use of ChatGPT from the developer OpenAl and alternatives has recently picked up speed. These applications can create seemingly human-made text or images based on a few keywords.

Worry about AI-related job loss

The public discussion also affects the companies surveyed by Bitkom. Nobody in the management or board of directors states that they have not heard or read anything about ChatGPT. Around 16 percent noticed something, but don’t know exactly what it was about. 41 percent have an approximate idea and 42 percent can explain well what it is about. Around 56 percent of companies consider artificial intelligence for text generation to be the biggest digital revolution since the smartphone. But according to the survey, 40 percent also see a hype that will soon pass. Nevertheless, 70 percent expect that AI for text generation will be part of everyday working life in the future and that more knowledge about AI must therefore be taught in school and training.

A good half thinks that fewer staff could be needed, 40 percent even believe that certain professions are no longer needed. 44 percent expect that employees will be relieved of routine work. A majority of 58 percent is faced with new challenges, such as data protection. Three quarters share the opinion that “AI applications for text generation are making us more and more dependent on tech companies outside of Germany”.

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