From fishmonger saleswoman to customer service manager, thanks to the Tremplin fixed-term contract

For twenty years, Isabelle Lecureur, 55, worked as a caregiver. But chronic back pain forced her to consider a career change. When she learned that employees with disabilities could train for a new profession within an adapted company – one of the 800 structures which, in the region, employ more than 55% of disabled workers –, this mother of family took a chance. She sent her CV to the Association for the professional and human integration and reintegration of the disabled (ANRH), which manages, in particular, twenty adapted companies in France. She is held in the Rouen establishment, not far from Barentin (Seine-Maritime), where she lives. For nine months, I followed secretarial trainingexplains the fifty-year-old. After responding to a few job offers, three months later I landed a position as an executive assistant in an accounting firm. »

Isabelle Lecureur is one of around 12,000 people who have, to date, benefited from a Tremplin fixed-term contract. Tested in 2018 and made permanent on the 1ster January 2024, this system allows workers who, like her, have recognition as disabled workers, to establish a professional project and acquire, in twenty-four months at most, experience and skills at within a voluntary adapted company, before joining other “classic” employers, in the public or private sector.

“The CDD Tremplin helps restore confidence to disabled employeessupports David Bourganel, general director of the ANRH, recalling that his structure has signed 260 contracts of this type. For the most part, these people have long been cut off from the world of work and some have never even set foot in it. They will not only be able to train for a new profession, but also become familiar with the company’s codes, as basic as respecting schedules or adopting appropriate clothing. »

A reassuring device

Suffering from Ménière’s disease, a condition of the inner ear which causes disabling dizzy attacks, Bénédicte Allard, 45, was a fishmonger saleswoman. She too called on the services of the ANRH to reorient herself. I didn’t think I was cut out for office liferemembers the forty-year-old. I imagined that there was too much stress and not enough human contact in this type of job, I even told my Cap Emploi advisor who was trying to convince me to think about this option. » However, the role plays in which she participated during her CDD Tremplin – taking notes in meetings, answering the phone to an aggressive interlocutor, speaking in public, etc. – changed Bénédicte’s mind, who landed a job as a customer service manager at the National Retirement Insurance Fund in Tours.

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