Artificial intelligence will she be the savior or the gravedigger of public services? The answer to this question could come sooner than expected, with the Prime Minister having expressed interest in this technology.
AI is trendy and the government does not want to miss the boat. During a trip to Hauts-de-Seine on April 23, 2024, Gabriel Attal announced that he wanted to rely on the capabilities of large language models to simplify the daily lives of administrative agents and users. “Let’s debureaucratize the administration and simplify daily life» Boldly launched the Prime Minister in front of an audience of journalists and civil service agents.
Answering your tax questions
According to the head of government, artificial intelligence could help “write responses to the 16 million annual online requests» currently managed by the tax administration. Requests for environmental projects such as wind farms or urban development will also be “pre-instructed» by an AI, announced the Prime Minister. “Let’s choose AI, not suffer from it», summarized the tenant of Matignon.
Obviously, there is no question of letting the little paws of ChatGPT or other GAFAM hang around on data as sensitive as tax returns on the other hand. The model used so much praised by Gabriel Attal will be “sovereign“. And truth be told, it already exists. Albert, its nickname, was designed by the Interministerial Digital Directorate (DINUM) and is already being tested in certain sectors of the administration, notably by the General Directorate of Public Finances and Maisons France Services.
Albert, AI made in France
In the latter case, Albert is used to allow advisors to more easily answer specific questions from users by quickly navigating the intricacies of laws and other decrees. There is no question, however, of replacing the sworn agents according to Gabriel Attal. According to him, this technology “will be an opportunity to put people back at the heart of public services” leaving “for AI the boring tasks, and for public agents, the link with our fellow citizens“.
This is not the first time that state services have harnessed the capabilities of AI. We remember that in 2023, the tax authorities went on the hunt for undeclared swimming pools using satellite photos and image analysis. The “sorting” carried out by the family allowance funds also stems from the same logic. This time, that said, the ambitions are much more important. The most curious can check out Albert’s source code, available on GitHub.
Source : The world
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