Hacker attack on consumer advice center: What does the data theft mean for you?

• Hackers have attacked the Hesse consumer advice center.
• Sensitive data may have been stolen from the server.
• These are the consequences of the cyber attack.

The consumer advice center is a reliable point of contact when it comes to advice and support regarding private consumption. The non-profit association is also of great help to you when it comes to cyber threats. But even security experts can fall victim to such dangers, as a hacker attack on the Hesse consumer advice center shows.

According to a press release, the club’s servers were hacked on February 22nd. However, it is currently unclear whether or which data exactly was stolen. IT security experts are currently working hard on the problem.

What does the hacker attack mean for you?

Data protection is the top priority at the consumer advice center, which is why very little consumer data is stored on the association’s servers. If the IT team nevertheless discovers that user data has been stolen, those affected will be informed immediately.

Apart from that, the hacker attack had a major impact on the accessibility of the Hesse consumer advice center. The advice hotline, the service telephone, e-mail traffic and online advice were limited until recently. A large part of the data on the servers has now been restored and the Hessian consumer advice center can be reached again as usual.

It remains to be seen whether the hackers will boast about their crime and whether they were able to get hold of valuable data. If so, the criminals will surely demand a ransom. The consumer advice center has already filed a criminal complaint with the Hesse police.

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