2024 - here are the 4G and 5G packages from this operator in 2024

Did you know that Cdiscount also offers mobile plans? Here are the offers from this virtual operator.

As its name suggests, Cdiscount Mobile is a French mobile telephone operator belonging to the EI Telecom group (Euro-information Telecom), a group concentrating several MVNO brands and 95% owned by the Crédit Mutuel-CIC group. EI Telecom was, however, bought by Bouygues Télécom in 2015, which now has an extensive portfolio of virtual operators such as NRJ Mobile, CIC Mobile, Auchan Télécom, and therefore Cdiscount Mobile. It is also for this reason that all these MVNOs operate on the Bouygues Télécom mobile network, whether via the 4G or 5G lines of the historic operator in France.

This integration allows Cdiscount to offer telecoms services alongside its main activities of online sales or vehicle rental, thus offering a wide range of products and services to its customers.

What mobile plans are offered by Cdiscount Mobile in 2024?

Just like NRJ Mobile or Auchan Télécom, Cdiscount Mobile is an operator adept at changing offers based on market fluctuations. It is not uncommon to see your price list change completely from one week to the next.

The virtual operator is, however, quite eclectic in the packages it offers with offers including few GB, but inexpensive, to compete with operators like Free or RED by SFR on their own grounds. Understand: packages with large envelopes of GB at unbeatable prices (very often with free 5G).

Cdiscount obliges, the operator regularly offers offers intended for its CDAV members (Cdiscount at will) with cheaper packages reserved for subscribers to the reseller’s rapid delivery service.

Even if this is little highlighted by the operator, it is also possible to subscribe to a package accompanied by a smartphone at preferential prices, whether new or reconditioned. The selection, however, is quite bland with iPhone 11, iPhone SE and iPhone XS (refurbished) as well as entry-level Samsung and Xiaomi smartphones offered new. This is fairly fair in comparison to other operators like RED by SFR or Sosh with the distribution network of their operators.

Can I get an eSIM with a Cdiscount Mobile plan?

For the moment, it is not yet possible to subscribe to a plan with eSIM at Cdiscount Mobile. This is also the case with other virtual operators under the Bouygues Télécom brand such as Auchan Télécom or NRJ Mobile.

The operator only offers classic SIM cards and it is necessary to wait for them to be delivered to your home before taking advantage of its package. This is an important element to take into account if you were planning to purchase a plan from this operator for this type of use. On the other hand, it is always possible to turn to other virtual operators offering eSIM such as Prixtel, Coriolis or Youprice.

How can I contact Cdiscount Mobile customer service?

To contact Cdiscount Mobile customer service, several options are available to you.

First of all, the most direct way is to dial the dedicated customer service number, 09 77 40 92 92. You can also opt to contact via the official Cdiscount Mobile website from your customer area by filling out the contact form.

How can I cancel a plan with Cdiscount Mobile?

If you wish to cancel your mobile plan with Cdiscount mobile while keeping your telephone number, the procedure is very simple thanks to well-regulated number portability in France. You must first select your new operator, the easiest way to do this is to consult our plan comparator, which will help you choose the best offer of the moment.

You must then take note of your RIO number, the unique identification number which allows your new operator to retrieve your line number. To do this, simply dial 3179, a free number which will tell you your RIO number as well as the remaining commitment period. This information will also be sent via SMS once the call ends.

All that remains is to subscribe to your new subscription, by indicating to the new operator your mobile phone number and your RIO identifier. It will then take care of the portability and termination of the old subscription, without any additional action on your part.

Termination becomes effective after a period of 10 days from the date of receipt of your letter.