how to get a 100% refund if your train is canceled?

The CGT and Sud-Rail are maintaining their strike notice scheduled from Thursday February 15, 2024 in the evening until Monday February 19, 2024. The SNCF must unveil its final travel plan this Wednesday February 15, 2024. Here’s how to get a 100% refund in case of cancellation.

Union negotiations were not enough to appease the discontent of the staff of the SNCFthere CGT And Sud-Rail announcing the maintenance of the strike notice supposed to start Thursday evening until Monday. A final transport plan must be provided, this Wednesday, February 14, 2024, by the SNCF but some elements are already known. Priority is given to trains “which leads to the snow vacation” ensures the SNCF while Sud-Rail expects for its part that “70 to 90%” controllers take part in the strike movement. “The objective is to ensure one in two TGVs runs this weekendannouncement, this Wednesday February 14, 2024, Christophe Fanichet, boss of SNCF Voyageurs on Franceinfo. During this winter holiday period, priority is given to railway routes which transport travelers to the mountains and winter sports resorts. With “as many Ouigos as Inouis”, “the departures and returns of the snow” should be able to be done despite expected disruptions.

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A 100% refund of the ticket price

How do you know if your train journey is impacted by this SNCF strike? As during most episodes of mobilization, the rail carrier sets up a platform on which travelers can check whether their train is subject to cancellation or not. The traveler therefore only needs to enter the number of their train as well as the planned departure date to check whether it is impacted by the strike movement carried out in particular by the CGT And Sud-Rail.

The site updated in real time allows you to check whether the journeys TGV Inoui, TGV Ouigo, Intercités are operational or not during this strike which is due to begin this Thursday, February 15, 2024 and is scheduled to last the entire weekend, until Monday, February 19, 2024. As reported by our colleagues from BFMTV, if the route of your train is displayed, it means that the route is, a priori, maintained. How to get a refund in the scenario where your train ride is canceled? Several procedures exist.

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“You should preferably use the channel for purchasing your ticket to get reimbursed, SNCF Connect or online agencies, 36 35 or go to the station”, we can read on the railway operator’s website. As a reminder, when a journey is canceled as part of a staff strike SNCFreimbursement is made up to 100% of the ticket price. The railway group also offers to exchange your train trip for another date free of charge. In 2022, the SNCF offered a 200% refund of the ticket price after the strike which took place over the Christmas weekend. Should we expect a device of this kind when the carrier mentions a “exceptional compensation” ? Response expected this Wednesday February 14, 2024.

A journalist passionate about social issues and current affairs, Hugo puts his pen at the service of information. Interested in all themes, from the impact of artificial intelligence on…

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