From mid-April, customers of the online bank ING, which is preparing to leave the French market, will benefit from a simplified procedure and bonuses for transferring their accounts to Boursorama. Here is the user manual.
This time, it’s official. ING and Boursorama Banque formalized today the signing of a definitive partnership agreement, under which customers of the first, which is about to cease its retail banking activity in France, will be encouraged to transfer their accounts to the second. Encouraged, but not forced: they remain free, in fact, to choose another brand. The only imperative: to hurry. ING has indeed announced that the current accounts and savings accounts it holds will be gradually closed in 2022.
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If they opt for Boursorama, they will benefit, from mid-April, from a simplified account opening processbut also of bonuses to encourage them to choose Boursorama rather than a competing online bank. Here is the manualrevealed in the press releases published today by the two brands.
Note that Boursorama promises that ING customers will benefit from a telephone line and dedicated teams to accompany them during the transfer.
Step 1: opening the new current account
Do you have a deposit account with ING? By mid-April, you will receive paper mail and email from your bank. She will invite you log in to your online customer areaon its website.
L, you can give your consent to the sharing of your personal data with Boursorama. This consent is necessary, explains the Société Générale subsidiary in a press release, to pre-fill the account opening form (…) and facilitate the transfer of the balance [des] accounts to [les] new accounts (…).
Once this consent has been given, you will be automatically redirected to the Boursorama site. You can then choose your new bank card, then sign the pre-filled form.
The opening of the new account will then be done in less than 24 hours, promises ING. The dematerialized version of the bank card will be available immediately, to pay in store with your iPhone or Android mobile or to pay for purchases on the internet. It will take a few more days to get the plastic version.
Step 2: the bank mobility mandate
Once the account has been opened, Boursorama Banque will suggest that you sign a banking mobility mandate. An EasyMove call service at Bourso, which automatically transfers your direct debits and transfers. Be careful, however: this system is not always perfect, as recently pointed out by the banking regulator. Better to be vigilant.
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Once the operation has been carried out, in theory after 22 days, the remaining balance will be transferred and the closed ING account, during 2022.
Step 3: opening savings accounts
Do you have a Livret A, LDDS or savings account with ING? Once your new current account is open, you can open equivalent products at Boursorama. However, there is no no mobility mandate procedure for these products: you will have to carry out direct debit and balance transfers yourself.
About the stock market products, ordinary securities account or PEA, Boursorama Banque offers a mobility service. It will be free of charge and will allow the securities to be transferred while retaining their unit cost price, as well as the benefit of the opening date and [des] PEA tax benefits.
Up to 320 euros bonus to convince you
To encourage you to join it, Boursorama has planned exclusive bonuseswhich can rise up to 320 euros in total:
- 80euros for the current account with credit card;
- 50 euros for signing a mobility mandate;
- 30euros for a Livret A + 30euros for an LDDS + 30euros for a savings account;
- 50 euros for a securities account + 50 euros for a PEA.
Step 4: the transfer of the life insurance
Do you have a life insurance contract with ING? He too will be automatically transferred free of chargebut later, from July. The precise date will be communicated to each client in June. Unlike current, savings and stock market accounts, you won’t have a choice. Boursorama replaces ING as broker of the insurer Generali for all contracts.
L, the transfer will be without any steps from you. The characteristics of your contract, in particular the investments made, the tax anteriority and the designated beneficiaries, will remain unchanged, promises Boursorama. On the day of the transfer, clients will be able to consult their contract and carry out their transactions (…) from the Boursorama client area.
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No transfer for credits
As announced, Boursorama Banque will not buy back outstanding loans, whether consumer or real estate. They will therefore continue to be managed by ING, until extinction of debts, with unchanged conditions. If the customer repays his monthly payments from his ING current account, specifies the lion bank in a press release, he will have to fill in the details of an external current account from which the next chances will be taken.