According to a new report, IT spending is expected to surpass pre-pandemic levels by growing 5.1% this year, to a total of $4.5 trillion.
New forecasts from analyst firm Gartner detail the growth in global spending on IT services in 2022. In particular, Gartner predicts that the enterprise software segment – which includes the cloud market – will experience the strongest growth in IT spending , or 11% year-on-year.
The IT services segment – which includes consulting and management services – is expected to see the second highest spending growth in 2022, reaching $1.3 trillion, up 7.9% from 2021.
John-David Lovelock, Research Vice President and Distinguished Analyst at Gartner, told ZDNet that the reason for this growth is that in 2022, companies are once again looking to the future. “2021 was about improving and stabilizing most of the things that were done in 2020 with a bit of optimization,” he explains. “But now we have companies that are saying, fine, we know where we have been, we know what has worked during the pandemic, we probably know where we want to be. »
A changing perception of employment
This optimization and looking to the future means greater investment in the cloud market, especially in the enterprise application software market. Gartner predicts that the cloud market will be twice as large as the non-cloud market by 2025. Additionally, the cloud market is driving the 11% growth in enterprise software segment spending, as companies across industries focus on upgrading their software stack to foster greater workforce flexibility.
“CIOs and CEOs have a lot on their minds, including inflation, growth, vacancies and their war for talent,” John-David Lovelock says. “Apps that solve one or more of these issues are the ones that are going to get more traction. »
As industries like IT experience rapid growth in 2022, a recent trend across industries is record employee departures. For John-David Lovelock, what is called in the United States the “great resignation” should perhaps be called the “great reflection”, which would be a more relevant formula to describe this movement. “Every organization is currently grappling with inflation, wages, and how to treat employees fairly in this new hybrid work environment,” he recalls. He adds that “to attract employees and customers, companies are thinking about their overall footprint in these areas.”
According to John-David Lovelock, the relationship between an employer and an employee has changed significantly. In 2022, companies will think about how they want to be perceived. “Perception is directly linked to income and aspirations,” he explains.
Source: ZDNet.com