Higher percentages than those recorded for the civil service as a whole: including the “State” and “territorial” side, 49% of the civil servants questioned affirm to have been personally targeted by verbal violence and 17% by physical violence in the exercise of their profession.
Violent comments particularly target women (52%) and young officers (56% of those under 35).
26% are considering leaving
Much in demand since the start of the Covid-19 pandemic, hospital officials are also the most numerous to point out a deterioration, over the last five years, of the social recognition they enjoy (53%, compared to 52% for hospital officials). state and 46% for the territories).
To explain the deterioration of relations with users of public services, 53% of civil servants from all sides invoke “the negative discourse that can sometimes be heard about them”. But for six out of ten hospital officials, it is the “fatigue and discouragement” of the agents who first justify the appearance of such tensions.
As a result, when asked about how they envision their professional future, 26% of hospital civil servants are considering leaving the civil service. Despite the difficulties highlighted by the survey, three out of four civil servants consider that the public service was “rather” or even “very” efficient during the health crisis (69% of hospital workers).