Neil Young leaves, Spotify awash in unsubscribes, unable to process them all


Stephane Ficca

Hardware & gaming specialist

January 28, 2022 at 11:15 a.m.

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Spotify logo © Sara Kurfess via Unsplash

© Sara Kurfess via Unsplash

For the past few days, the war has been raging between Neil Young and Joe Rogan on Spotify
.

Recently, Neil Young demanded that his catalog be removed from Spotify and many fans have reportedly followed suit by unsubscribing from the music streaming platform…

Spotify overwhelmed by unsubscribe requests?

A few days ago, singer Neil Young officially asked Spotify to remove his entire catalog. The singer indeed criticizes the Scandinavian platform for hosting Joe Rogan’s podcasts, some of which are accused of misinformation regarding the COVID-19 pandemic.

Spotify has become a place for potentially deadly COVID misinformation. Lies sold for money “, denounces the singer. Spotify would have signed a contract of 100 million dollars to win the podcasts of Joe Rogan.

Coincidence or not, for a few hours, it seems that Spotify has made the decision to prevent any form of unsubscription. Indeed, customer service would be totally overwhelmed with requests, and subscribers wishing to suspend their subscription would thus see their request refused.

According to Tristan Snell, for NBC and MSNBC : “ If it lasts a few hours, it’s a technical problem. If it lasts longer, it becomes a real legal problem “. To override Spotify’s refusal, the user must delete the means of payment associated with the Premium account.

It remains to be seen now what encourages many subscribers to deactivate their subscription to the platform, the recent Young / Rogan affair probably having something to do with it. Speaking of which, at present, Neil Young’s discography is still available on Spotify.

On the same subject :
Spotify: podcasts at the heart of a controversy for misinformation

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Despite a few minor flaws (including sound quality that is about to be improved to better meet new market standards), Spotify remains a reference in the field of music streaming, and users are not mistaken: with more than 200 million regular users worldwide, it is quite simply the most popular service today. Thanks to a total customization of its service, many possible options for subscribing (or the possibility of enjoying it for free), a simple and effective interface, Spotify is undoubtedly here to last and impose itself for many more years as a leader.

Despite a few minor flaws (including sound quality that is about to be improved to better meet new market standards), Spotify remains a reference in the field of music streaming, and users are not mistaken: with more than 200 million regular users worldwide, it is quite simply the most popular service today. Thanks to a total customization of its service, many possible options for subscribing (or the possibility of enjoying it for free), a simple and effective interface, Spotify is undoubtedly here to last and impose itself for many more years as a leader.

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