Problem between Pixel phones and connected devices, for Google it’s the fault of Sonos


Mathieu Grumiaux

June 07, 2022 at 4:05 p.m.

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Sonos Roam grid

© Alban Amouroux for Clubic

Some users have trouble connecting their smart phone to connected speakers Google. The search engine and Sonos, entangled in a story of patent theft, pass the buck.

Google has just recognized it on its forums, Pixel smartphones can have trouble linking to certain connected devices.

Issues encountered when connecting to a Google speaker or display for the first time

Users affected by this problem complain in particular of difficulties in activating their Google Nest Audio, Google Nest Mini or even their Chromecast during first use. These concerns obviously only concern the North American territory.

The search engine therefore confirms this problem and did not hesitate to point the finger at the presumed culprit, in this case the manufacturer of connected speakers and sound bars Sonos.

“Unfortunately, due to an outage caused by Sonos, a small number of you using Pixel phones in the US and Canada may not be able to set up devices at this time. We hope this is a temporary decision that only affects a small number of you. “Writes Google in its post but which does not detail exactly the responsibility of Sonos in this problem.

Sonos strikes back and blames the” arrogance “ of Google, found guilty of intellectual property infringement

To understand the details of this case, you have to go back to 2020. At that time, Sonos filed a complaint against Google accusing the Web giant of having violated patents relating to connection technologies for different devices, the strong point of the ecosystem set up by the brand specializing in audio.

The US International Trade Commission had found Google guilty of these acts.

Accused by name by Google, Sonos reacted immediately and scathingly through one of its spokespersons: ” Google’s Pixel disruption is a direct result of its decision to infringe Sonos patents rather than license, as decided by the International Trade Commission. It’s entirely Google’s decision to inflict further harm on its customers rather than behave responsibly, and it’s the height of arrogance to try to blame the company whose innovations it hijacks “.

For the moment, affected users are asked to contact Google support in order to find a solution to this annoying problem, in the hope that the two companies can find common ground for the good of their users.

On the same subject :
Google found guilty of infringement of patents belonging to Sonos by preliminary commission

Source : Android Authority



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