contents
Especially older semesters have used them a lot. Now the SBB has put the practical timetables in mini format.
An “Espresso” listener from the Basel area said on the phone that she hadn’t even been able to contact SBB because she was still far too upset: “I have to get over my head first. I travel a lot by train and always have the little plan in my sack. ”
Now she doesn’t even know how to do it in the future. With the cell phone she cannot get “zschlag”. An 86-year-old woman from the canton of Bern feels the same way. She has neither a mobile phone nor a computer. At the counter she was fobbed off with a shrug, her daughter reports angrily.
The reason given by SBB that the pocket timetable no longer exists: The demand for the handy pocket timetables has fallen sharply and they want to conserve natural resources. So it was decided not to print the handy plan anymore.
Help on the website or in the SBB customer center
A step that affects many SBB customers – and annoys them. Another “Espresso” listener criticized the SBB, saying that as a customer he has a right to a timetable and one cannot assume that he will provide the infrastructure for it. Without a smartphone or computer, you actually have no chance of finding out the departure times .
You can put together your own personal timetable online and print it out as a PDF.
At the SBB media office, when asked by the SRF consumer magazine “Espresso”, “You can put together your own personal timetable online and print it out as a PDF”. And if you don’t have the infrastructure, you can report to the SBB customer center at the nearest train station and he or she will be helped there – including a printout, adds the SBB media spokeswoman. However: Small and handy is a thing of the past, because the printout is in A4 format.