some restaurateurs refuse them in paper version, do they have the right?

You were having a pleasant lunch with friends, family, and when it was time to pay, as usual, you proudly pulled out your restaurant tickets. A little old school, you are one of those who still and always resist the dematerialized card, forever faithful to your paper restaurant tickets. But there, boom, the restaurateur, where you used your tickets not long ago, quite simply refused to take them. Outraged, upset, you may have promised yourself never to go back, but later, to another restaurant, bis repetita.

First of all, be reassured, you are far from alone in this situation. A reader recently took offense to the free maine. But then, do restaurateurs have the right to refuse your restaurant tickets? Questioned by us, the National Commission for Restaurant Vouchers (CNTR), which is none other than the French public administration responsible for coordinating the restaurant voucher system, is categorical: “Yes, they have the right to refuse.” In the law, “The only obligatory means of payment is cash”we are assured.

In other words, no restaurateur has the obligation to take a restaurant ticket, whether paper or dematerialized. And this, even if two days earlier, he was still willingly accepting them. As detailed by the National Commission for Meal Vouchers, to have the right to receive meal tickets, a restaurateur must justify his activity to the Commission, which is responsible for verifying the nature of it. “The National Restaurant Vouchers Commission issues them, following an instruction, the authorization to accept restaurant vouchers, in other words the payment and reimbursement of these payment vouchers by issuers”precisely indicates on his site the Commission. The approval given is valid for the dozen titles that exist in France, also explained to us the CNTR. It’s then the restorer Who decide alone whether or not to accept certain restaurant tickets rather than others.

Paper restaurant tickets: why do some restaurateurs prefer to refuse them?

What about the recent change in mentality observed among some restaurateurs vis-à-vis paper restaurant tickets? According to Free Maineit would be related to the dissolution, on December 31, of the Securities Settlement Center (CRT), an association created in 1972 by the four major companies issuing restaurant tickets, namely Endered (Restaurant ticket), Up (Lunch voucher), Natixis Intertitres (Table voucher) and Sodexo Pass France (Restaurant pass), which alone hold practically 100% of the market. These four companies and the Centrale were accused, in December 2019, by the Competition Authority of“exchange information on a monthly basis through the Central Office confidential business […] which made it possible to restrict competition between them”but also for having entered into agreements aimed, among other things, at prohibiting “reciprocally to embark on the issue of dematerialized securities”. In summary, after years of pact to ensure their hegemony, the four companies got caught red-handed, which led to the dissolution of the Centrale.

Problem, the Securities Settlement Center allowed restaurateurs to send almost all their restaurant tickets to a single address, where they were guaranteed to be reimbursed within a maximum period of 21 days, reports Free Maine. Today, some restaurateurs would be in the dark. To whom should they send their restaurant tickets? Will they be paid quickly? At the National Restaurant Vouchers Commission, however, we are told that the succession of the Centrale is assured and that restaurateurs now have a new address to send all their paper restaurant tickets to. Perhaps enough to reassure the restaurateur near you and convince him to take back your meal tickets?

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