Telekom: Problem with the internet provider

Currently you have to expect complications if you are a Telekom customer. Numerous reports have been received via our fault indicator that indicate problems with the provider’s services.

According to most of these reports, the Internet connection is affected. There is still no information on Telekom’s official Twitter channel as to what caused the disruption. As soon as something changes, we will inform you here.

With a bit of luck, you can solve the problem yourself by using some of the Internet problem solutions we have shared. If in doubt, however, you must wait until the disturbance has calmed down.

Also interesting…

Current fault map from Telekom

This disruption map was last updated on July 06, 2023 at 09:31. You can find a more up-to-date version in our Troubleshooter for Telekom. We will also try to help you – as far as possible – with troubleshooting.

Affected cities and regions

• Berlin
• Frankfurt am Main
• Hamburg
• Munich

Most common disorders

• Other problems (1.09%)
• Internet connection problems (68.28%)
• Problems Magenta SmartHome (3.93%)
• Login (0.42%)
• Problems with the apps (0.50%)
• Website (1.09%)
• Mobile network problems (7.36%)
• Telephone connection problems (11.55%)
• Problems on Android (0.67%)
• Issues on iOS (0.42%)
• Connection problems (4.69%)

Report fault

Fault indicator from netzwelt.de

We continuously measure the availability of Telekom’s servers and services and show you any problems or disruptions. Here you will find the current error status for Telekom, support addresses and reports from the manufacturer about this problem. There you can also see whether the disruption is a local or national problem.

You can always see current faults and problems in our fault indicator. There we list the most important Internet providers, network providers, online games and streaming services for you. You can also test whether there is a problem with your own line with our speed test.