(AOF) – Teleperformance recorded an increase of 26.7% in published data to 2.54 billion euros as a result of the integration of Majorel’s activities since November 1, 2023. The specialist in business services in digital solutions posted an increase of 0.9% in its pro forma revenues. The growth in turnover was “marked as expected by a high basis of comparison (+ 11% pro forma in the first quarter of 2023) and a macroeconomic context which remains uncertain”, commented the company.
Daniel Julien, Chairman and CEO of the Teleperformance group, declared: “The start of the year is well underway to achieve our annual objectives, with on the one hand pro forma growth of almost +1%, in the upper range of our forecasts, and on the other hand continued operational excellence, particularly in offshore activities in India for the North American market and specialized services”.
Teleperformance underlines the smooth progress of the Majorel integration plan and confirms the amount of cost synergies of around 150 million euros on a run rate basis by 2025.
According to Daniel Julien, “performance should improve in the 2nd half due to a lower basis of comparison and new contracts signed over the recent period.”
The company has confirmed its 2024 objectives. Teleperformance forecasts organic pro forma revenue growth of between 2% and 4% and an increase in recurring Ebita margin of between 10 and 20 basis points on a pro forma basis. (vs. 14.9% in 2023) excluding Majorel integration costs.
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