The Court of Auditors criticizes “excessive delays” in the care of RSA recipients or children in danger, while the speed of action determines its effectiveness, in its annual report submitted on Thursday.
The departments are leaders in social action, particularly with regard to vulnerable people: RSA beneficiaries, children in danger, disabled people and elderly people with loss of autonomy. For RSA beneficiaries, “the average time that elapses between access to the allowance and the start of the integration process reaches almost five months”, notes the Court.
For child welfare, “28% of departments do not meet the three-month deadline” for processing worrying information (that the health, safety or morals of a minor are in danger).
Regarding the support of vulnerable people, the Court points to “incomplete” computer systems which do not make it possible to follow “the path of the beneficiaries” and therefore to evaluate the “performance” of the system.
She also mentions in particular “the reluctance of certain staff” to “enter their activities” of social support, “sometimes considered tedious, useless, even contrary to their professional ethics”. “The follow-up of the pathways is not documented, which does not make it possible to report, or very imperfectly, the reality and the substance of the support for the beneficiaries”.
Seven years after entering the RSA, only a third of recipients are employed.
The Court of Auditors also notes that “a third of households eligible for the RSA do not benefit from it every quarter and a fifth do not use it for an entire year”.
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