Training scams have exploded with the crisis

“I was naive», Regrets Sabrina. Like several million French people, this quadra received a phone call in September from a so-called skills adviser commissioned by the government to make the French aware of the existence of the personal training account (CPF). This system, which since 2015 has replaced the individual right to training (DIF), allows each worker to train freely thanks to an annual contribution (500 or 800 euros depending on the qualification) from their company or Pôle emploi. . After a few minutes of conversation to detail the mechanism, while selling language training, the advisor explains that if she does not use her account by December 31, the sums accumulated for several years will be lost.

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“When we are told about technical processes, when we know nothing about them, we are often credulous. At the time, I had vaguely heard of the CPF, but the demonstration was such that I did not…