Last week, an exchange of tweets caused quite a stir in the gaming community. A user shared an email received fromUbisoftinforming him that his account would be deleted within 30 days, as it was deemed inactive. A message confirmed by the editor, which specified that it was simply necessary to click on the link at the bottom of the e-mail to cancel the process of automatic deletion.
It was enough for players to fear for their virtual libraryconsidering it shameful thatUbisoft can delete an account in this way when users have purchased games and other products. It must be said that during the holiday period, missing an email for 30 days (especially if it can end up in spam) can happen. Enough to revive the debate on the physical versions of the games, but that’s not really the subject, because Ubisoft quickly published a more complete message on its official website to explain the problem.
Concretely, Ubisoft complies with the laws in force, in this case the General Data Protection Regulation (Or GDPR), which prohibits companies from storing data from inactive accounts. As explained at IGN, Ubisoft must delete an inactive account after several years (here, 4 years) in order to comply with the European rule. Except that this does not apply to all accounts, Ubisoft indeed states:
Accounts linked to an active Ubisoft subscription or PC games purchased from the Ubisoft Store cannot be deleted.
So, if you have an account Ubisoft with games purchased on Ubisoft Connect (ex-Uplay), you risk nothing. The deletion of inactive accounts is only valid for those who have created a profile without purchasing a game on PC, such as linking it to a title purchased on console. In this case, the latter still belongs to you, it is linked to your account playstation, Microsoft Or nintendo.
Ubisoft will launch as a reminder next October Assassin’s Creed Miragewhich you can pre-order by Edition Launch To €49.99 on Amazonin its physical edition.
Clint008 Writer – Tester |