There currently appears to be a disruption at the Volksbanken and Raiffeisenbanken. Those affected report difficulties with online banking to us. This alternative should work.
On Tuesday morning, March 26, 2024, there appears to be a disruption at the Volksbanken and Raiffeisenbanken. Customers report problems with online banking to us via our fault reporter. The login and the app in particular are likely to cause difficulties.
When testing our own VR banking app, we also noticed that there was an error message. It says: “We’re sorry, there was an error loading your accounts. Please try again later! Last updated Mar 26 at 10:51am.”
In order to still be able to access your online banking, we recommend that you access your account via your browser. This should work smoothly on your computer as well as in the mobile browser on your smartphone or tablet despite the current disruption.
Current disruption map from Volksbanken Raiffeisenbanken
This outage map was last updated on April 10, 2024 at 4:19 a.m. You can find a more current version in our fault reporter for Volksbanken Raiffeisenbanken. We will also try to help you – as far as possible – to resolve the problem.
Cities and regions affected
- Hanover
- Berlin
- Munich
- Cologne
Most common disorders
- Other problems (2.41%)
- Login (44.58%)
- Online banking (28.92%)
- App (16.87%)
- Website (1.81%)
- Problems on Android (4.22%)
- Problems on iOS (1.20%)
Report fault
Fault detector from netzwelt.de
We continuously measure the availability of Volksbanken Raiffeisenbanken’s servers and services and show you any problems or disruptions. Here you can find the current fault status for Volksbanken Raiffeisenbanken, support addresses and reports from the manufacturer about this problem. There you can also see whether the disruption is a local or national problem.
You can always see current disruptions and problems in our fault reporter. There we list the most important internet providers, network providers, online games and streaming services for you. You can also use our speed test to check whether there is a problem with your own line.
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