Are you an ING customer and haven’t yet transferred your funds to another bank account? What will happen if you do nothing by December 31?
Some ING customers have not yet opened new bank accounts and transferred their assets, following the Dutch bank’s decision to stop its retail banking activity in France by the end of the year. While the last accounts will be closed on December 31what happens to the money of customers who have not yet shown up?
ING claims to have closed 97% of accounts in mid-December. Thanks to the exclusive transfer agreement signed with Boursorama, 315,000 customers have migrated to online banking. According to ING, fewer than 3,000 accounts remain open.
Boursorama, Fortuneo… ING customers, which is the best online bank for you?
Customers invited to withdraw their funds as soon as possible
Customers who still haven’t come forward before the end of the year to get their money back won’t see it disappear. The funds will be transferred to a provisional account. According to ING, questioned by The echoesthe creation of these suspense accounts has already been underway for several weeks and 22,000 customers have seen their assets pass through this system before coming to collect them.
In 90% of cases, there are less than 100 euros on the account of these customers, indicated Frdric Niel, director of ING France. The suspense account will be kept open until each customer comes to recover their balance. ING, which continues to solicit its customers regularly, hopes that this period will be as short as possible. These suspense accounts are not current accounts. No operation, apart from the definitive withdrawal of the sums present, is possible.
up 130 € premium openness thanks to our comparison of online banks
In addition, ING will continue to manage the property and consumption loans already granted until their term.
Online banking: comparison of offers