Unable to use the network of your smartphone because of a blocking of your SIM card, the PUK Code is the solution to solve the problem. This article will give you the different ways to get it.
Let’s take a practical case: after turning on your smartphone, you forget your SIM card code. You then try a combination of numbers, then two, then three and disaster, your card is completely “simlocked”, in other words, unusable. Since then, impossible to use the 4G or 5G mobile network on your pocket companion. In addition, you probably do not want to wait three months before being able to reuse your smartphone (maximum duration legal by the operator). Do not panic ! This article will allow you to get to know the famous PUK code that will save you from this unfortunate situation.
The PUK code, késako?
Primarily thought of as security that complements the PIN code, the PUK code can be considered as a second user authentication factor. This protects access to the network in the event of loss or theft of the phone. Be careful though, this does not in any way protect access to the telephone itself which is easily accessible if it is not protected by additional authentication. The PUK code, for PIN unlock keyis composed of 8 digits to be entered directly on his mobile when he requests it.
Where to get the PUK code?
There are different ways to get your PUK code. It is usually associated with the IMEI number provided by your operator. It should logically be noted on the piece of plastic accompanying the SIM card. It can also be found on your mobile contract obtained when subscribing to the package. So remember to rummage through your drawers or your emails.
The second method, probably simpler, is to go to your client area. In general, all operators offer a dedicated menu in the “Emergency” or “Troubleshooting” category. You can also type “PUK” in the search bar to get the precious code.
Finally, the last solution is to contact the operator directly by phone or email. Note that he will ask you questions to determine if you are the owner of the line and avoid identity theft. You will find the respective customer services number from this list.
In order to avoid redoing the procedure if you forget your PIN code, we advise you to change your PIN code once your phone has been unlocked.
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