what will change for the payment of your consultation on Doctolib

From the second quarter of 2024, Doctolib will offer the possibility of paying for physical consultations directly on the platform.

Soon online payment for your physical consultation on the Doctolib platform? In any case, this is what Jean-Urbain Hubau, general director of the platform, announced during a hearing in the Senate by the Social Affairs Committee on March 20.

Online payment even for physical consultations

Payment directly on the platform is already accessible… But only for teleconsultations, that is to say those which are done by video. The patient, by validating his appointment, must enter his bank card and agree to be charged for the payment of this consultation. This principle will be extended to physical consultations during the course of this year. Jean-Urbain Hubau affirmed that this measure will be put in place in the second quarter of 2024 for online payment and at the end of the year concerning the third-party payment.

The objective? Make the act of being able to invoice painless, transparent and fluid, whether through third-party payment or patient payment, he indicated. An option which will also save time for health professionals.

On its website and for teleconsultations For the moment, Doctolib specifies that payment is made via the secure online payment provider Stripe which holds the strictest level of certification available in the payments sector.

The director general also specified that this option will not necessarily be available to all medical professions initially.

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