The strike movement planned for the Christmas and New Year weekends should have a significant impact on train traffic.
Several tens of thousands of travelers could see their train canceled by the SNCF in the coming hours.
A strike movement and two out of three trains in circulation for the holiday season
The CGT and SUD-Rail unions have filed a strike notice for the periods from December 23 to 26 and from December 30 to January 2. If the two organizations do not call for a strike during the high activity period of the end of year celebrations, the SNCF has already indicated that the circulation of its trains will be disrupted on these dates.
The strike is supported by the Collectif ACST (Agents du service commercial trains), a Facebook page bringing together 3,500 of the 10,000 French skippers, who want their working conditions to be improved.
On average, one in three trains will not run during the Christmas weekend with some differences between regions. In the north, only one out of two trains will run, three out of four trains in the east of the country, and two out of three on the Atlantic and Mediterranean axes. The SNCF estimates that 200,000 the number of travelers who will remain at the platform.
To obtain your reimbursement, contact the SNCF as soon as possible.
If the situation will be particularly tense for thousands of travelers, who will not be able to join their families for Christmas Eve, the SNCF recalls that it is possible to have your ticket reimbursed after the cancellation of your train.
” We will reimburse, for travelers whose train will be canceled, 200% “, declared Christophe Fanichet, President of SNCF Voyageurs this Wednesday morning at the microphone of France info. To obtain reimbursement, travelers must still contact SNCF customer service or go to the point of sale. The transfer will not be done automatically. Due to the exceptional situation, the company is showing a little flexibility by offering its customers a retroactive measure. If you have already canceled your ticket, you can claim a 200% refund of your old ticket.
It is also possible to exchange your ticket for another train available at another time or on another date. The SNCF ensures that the exchange will be free for all customers, even if the price of the journey is higher than that which they had reserved. To benefit from these conditions, it is essential not to cancel your first ticket, but to proceed to an exchange, in store or on SNCF Connect.
Source : France info
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