eBay classifieds: users report problems with sending messages (update)


The eBay classifieds advertising platform may be affected by a disruption. Our malfunction indicator is currently receiving more messages. You can find out everything you need to know here.

Update (13.12.21, 3:51 p.m.): On request, eBay Classifieds sent us an email with information on the current status.

Our developers are already working on a solution to the problem that has existed since around 2 p.m. We suspect that an unusually high number of so-called “bounced mails” is the cause of the problem. The messaging function should be working as planned again shortly.

eBay classifieds

Our malfunction reporters continue to receive reports on the problems already mentioned. However, since the disruption is being worked on, it is only a matter of time before eBay classifieds can be traded again as usual.

Original message

Our malfunction reporters are currently receiving more and more reports that the eBay classifieds ad portal has been affected by a malfunction since around 12:00 p.m. It seems that the problem primarily affects the sending and receiving of messages. Occasionally readers also report problems with the login.

Reports from all over Germany can be found on our malfunction map. However, we receive most of the malfunction reports from Berlin, Frankfurt am Main and Hamburg. We will keep you up to date at this point and will inform you as soon as we can find out more.

Current malfunction map from eBay classifieds

This incident map was last updated on January 01, 2022 at 11:18 pm. You can find a more up-to-date version in our malfunction report for eBay classifieds. There we try – as far as possible – to help you solve the problem.

Affected cities and regions

  • Frankfurt am Main
  • Berlin
  • Horb am Neckar
  • Rülzheim

Most common disorders

  • Payment process (4.55%)
  • Item Bidding (6.06%)
  • Login (42.42%)
  • Receive and send messages (16.67%)
  • Website (30.30%)

Report fault

Fault report from netzwelt.de

We continuously measure the availability of the eBay classifieds servers and services and show you any problems or malfunctions. Here you can find the current malfunction status for eBay classifieds, support addresses and reports from the manufacturer about this problem. There you can also see whether the disorder is a local or a supraregional problem.

You can always see current malfunctions and problems in our malfunction report. There we list the most important internet providers, network providers, online games and streaming services for you. You can also use our speed test to test whether there is a problem with your own line.

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