LDLC: victim of a customer data leak – 03/04/2024 at 09:46


(AOF) – LDLC has indicated that it is the victim of a customer data leak, relating to the scope of customers of the group’s physical stores. “Web customers are not impacted by this cyberattack,” specifies the distributor of high-tech products. He adds that this incident was the subject of an analysis by the group’s security experts and partners, “who immediately took the necessary measures to strengthen the already existing protection measures, minimize possible consequences and investigate them. the origins”.

Investigations are still ongoing.

No financial or sensitive data of customers of our physical stores is affected. Customers do not have to take any action.

LDLC “recommends, as usual, to be vigilant about possible phishing attempts and requests for personal information”.

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Concerns remain

According to the Federation of Specialized Trade, Procos, in October 2022, activity fell by 1.5% year-on-year. However, the activity of beauty and health (+ 5.2%) and specialized food (+ 3.5%) are dynamic compared to October 2021. Attendance at points of sale was very impacted by the problems fuel and unfavorable weather. Compared to October 2019, a pre-covid year, the drop in attendance is very sharp (-20.9% in October). Shopping centers and the outskirts are more impacted than city centers with a gap of four to five points.

There are several reasons for concern for the future. The players are experiencing a very significant jaws effect given the increase in their operating costs while the evolution of demand is very uncertain. Very few brands can pass on the increase in their costs in sales prices. The federation therefore asks, among other things, to limit the indexation of the Commercial Rent Index to + 3.5% for the rents of all companies in 2023. It also invokes an absolute emergency: cap the price of energy for 2023 and retroact on contracts already signed to prevent the rate of failures from accelerating.



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