As businesses pivot to more hybrid, multi-cloud, or remote setups, IT can no longer be content with piling tools and apps. It must be able to deliver exceptional performance while improving the user experience. This is where observability comes in – it’s not just a buzzword – it allows companies to logically manage an increasing number of events and relies heavily on automation.
For partners, it enables them to increase performance, ensure availability and reduce time to remediation in on-premises and multi-cloud environments by maximizing visibility, intelligence and productivity. So let’s see how observability grows in 2022:
It all starts with the subscription model
The subscription model is not new, but together with observability, it puts the partner at the heart of business needs. This gives them the ability to build strategic relationships and respond more effectively to customer requests. It does this by making crucial data easily accessible, understandable and actionable. By taking this data-driven approach and assigning a clear line of sight, Observability can improve uptime while creating the best customer experiences.
Additionally, responses to requests can easily be tailored to meet customer needs on-premises and in the cloud.
In recent years, it is very clear that companies want to optimize their resources in the best possible way. They want to be supported and benefit from greater flexibility and to devote resources only where they are needed. This model ensures that no manpower is wasted managing networks or applications and that everyone can take advantage of a scalable information system for the benefit of end users and the security of the company.
The importance of security coupled with observability
Security is essential for the subscription model and especially for observability. However, observability goes beyond seeing and understanding actions in a natively secure environment – it creates new solutions by extending security across the entire product lifecycle, prioritizing securing internal environments and improving the product development process.
Again, partners have a lot to gain because they have the opportunity to go even higher up the IT value chain and meet the strategic needs of their customers. Observability is a royal road for Partners to go further in terms of added value and profits and, above all, to support their customers in a digital transformation towards a more secure future. Thus, observability represents a logical answer to a pain point common to many clients, namely managing the massive amount of events they face to achieve their transformation and to manage it on a daily basis.
Going from simple monitoring of infrastructures or databases to observability is a change of positioning for the partners. There is no doubt that the partners will know how to take advantage of this game-changing opportunity.