According to an estimate from the association for the defense of users of banking services, France Conso Banque, more than 300,000 French customers of ING online banking have seen their accounts automatically closed since the beginning of this year. With a few conditions to be scrupulously respected, it is completely legal.
The legislation allows it but regulates the closing of so-called “inactive” accounts. The bank must have previously informed the account holder, which seems a minimum. It must also limit its management fees and organize a transfer from these accounts to the Caisse des Dépôts if the situation persists …