PlayStation Stars: The service is already controversial, faster after-sales service for 4-star customers


It will not have taken more than a few hours for the program of the PlayStation Stars have a debate. While on paper it all seems like a bonus, with the ability to reward players with digital items and points for game discounts, playstation was careful not to give essential information. Or at least it hasn’t really been promoted, but with the launch of the service in Asia, some people have been able to detect an advantage that has cause for great skepticism.

The priority is those who pay

Since the service is now available in Asia, we know more about the progress of the program thanks to the Japanese site of PlayStation Stars. The service provides access to four different tiers, which offer unique rewards to collect. So far, nothing that could ignite the ire of the community, other than the fourth and final stage.

This fourth level gives access to a digital figurine to collect but also being given priority when contacting PlayStation customer service. The problem is that to access this level, you must already have collected at least 128 rare trophies, but also have purchased at least 4 full-price games on the PlayStation Store.

No need to look further to see here a hierarchy between the players and players who do not pay and the others, and it is very difficult to pass. We are now waiting to find out if it will be the same in the West, and if PlayStation intends to react to this very problematic service.



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