In the small world of neobanks, Revolut is undoubtedly on the rise. Founded only in 2015, the English company has experienced quite a meteoric rise in recent years. It already has more than 40 million customers worldwide, including 3 million in France alone. Excellent figures which allow Révolution to announce today that its workforce has just passed the milestone of 10,000 employees, compared to 8,000 people at the start of 2024. This contrasts with the workforce reductions made by many players in the sector. financial services all over the world.
Revolut payment card. © Revolut
Workforce up 40% in one year
Revolut also plans to continue this momentum in the coming months, with the objective of reaching 11,500 employees by the end of 2024, which will represent a total increase of 40% in its workforce. worldwide in one year. Sales teams, customer support and specialists in the fight against financial crime will be the main functions affected by these recruitments. In France, Revolut’s workforce has more than quadrupled since January 2022, reaching more than 250 employees today. The French branch also currently offers around ten positions to be filled.
The neobank should have no problem recruiting, since it reveals having received a million applications in 2023! Beyond the success of the company, it is its method of operation which also seems to appeal to candidates. Revolut is focusing on remote working. By allowing its employees to work from anywhere, the fintech company is significantly expanding its pool of potential talent. Finally, for what it’s worth, the company has been certified as a Great Place to Work in eight of the markets in which it operates.
Revolut offers an eSIM for its subscribers. © Revolut
The race for services
For Antoine Le Nel, VP Global Growth at Revolut, these recruitments are essential to maintain a good level of service despite the increase in the number of customers: “Every time we open a recruitment, it’s because we believe in its positive impact on the customer experience. 10,000 employees is a big milestone and a number that may seem impressive, however Revolut has over 40 million customers worldwide, and we need to continue to expand our organization to support our hypergrowth.“.
If the speech may of course seem circumstantial, it is clear that the English neobank is not resting on its laurels. In addition to the stock and cryptocurrency portfolio that it has been offering since 2022, at the end of March 2024 it became the first bank in Europe to offer an eSIM service.
However, the most urgent thing for Revolut undoubtedly remains to offer its customers the opportunity to take out real estate loans through it. When it becomes available in 2024, this fundamental service for building customer loyalty should allow the company to compete more effectively with the big names in the banking sector.