the fault is still not resolved for many users, despite Meta’s claims

While Meta proudly announced yesterday that it had ended the two-hour outage that affected its services, many users continue to experience connection problems. In fact, many people report that authentication SMS messages are no longer sent and that it is impossible to reset your password. Meanwhile, Meta remains silent.

You probably didn’t miss it: yesterday, all Meta services went down. For more than two hours, it was impossible for users to connect to their Facebook and Instagram accounts, while major disruptions were also noted on WhatsApp. Faced with the scale of the problem, the company’s teams reacted quickly and announced the end of the outage around 7 p.m.

All’s well that ends… except for many Internet users. Indeed, you only need to look at some comments for Facebook’s publication on X (Twitter) to see that the problem is still not resolved for certain users. “Not resolved at all, no reset codes working, no email resets working, blocking all advertising accounts with cards being billed. The problems persist »testifies one of them.

The Facebook and Instagram outage continues among many Internet users

The latter is not the only one in this situation. The problem most often mentioned by those still affected is with double authentication. In fact, it is impossible for some to receive the code by SMS to confirm their identity before connecting. A shame for a functionality supposed to ensure their security.

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The same goes for the password reset email. While the outage disconnected all users, some simply forgot their credentials over time. He now finds himself locked outside, as if they had forgotten their entry key with no way of getting it back. Unfortunately, Meta is still very silent on the subject. It is impossible to know when the situation will be completely resolved.