Android users trying to share video files via WhatsApp have encountered a frustrating obstacle in recent hours, as their videos flatly refused to send.
If you are using WhatsApp on an Android smartphone, you may have faced a problem recently: You cannot send a video stored on your smartphone to your contacts. Many users have complained about this problem on social media. After selecting a video file to send, they are met with a pop-up message saying “Unable to send this video. Choose another video and try again“.
The issue appears to primarily affect videos captured directly on the Android device or downloaded from sources such as Instagram. When trying to share these same video files, the error message appears in the WhatsApp sharing interface.
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WhatsApp refuses to send your videos on Android
Interestingly, the bug doesn’t seem to affect all video file types equally. Videos received via WhatsApp from other contacts, such as those filmed on iPhones with the .mov extension, can still be forwarded or re-shared without any problems.
According to 9To5Google tests on a Galaxy smartphone, the application actually refuses to send videos in its version 2.24.9.34. However, some user reports indicate that the bug could be more widespread and extend to other versions like the latest WhatsApp beta.
Although the underlying cause is not yet clear, the bug does not appear to affect all Android devices. But since Samsung’s globally popular Galaxy phones are among the affected devices, it’s likely that a large portion of WhatsApp’s billions of users will face this hurdle.
In the meantime, affected users can Work around the issue by downgrading to the previous version of WhatsApp, 2.24.8.85. This older version seems to allow video sharing without issue, at least for now. Of course, rolling back to an earlier version of the application poses security risks if vulnerabilities have been patched. Users considering this option should therefore weigh the pros and cons until an official WhatsApp patch is released.