Axa is moving into the production phase in the field of generative artificial intelligence. The insurer has indeed announced the deployment of its own service, Axa Secure GPT.
Developed on Azure and embedding OpenAI AI technology, it is at this stage offered to the 1,000 employees of the AXA Group Operations division (AXA GO). The entity founded in 2019 includes support functions, including IT.
An LLM in the technological “heart” of Axa
Axa Go is thus presented as the technological “heart” of the company and the engine of its digital transformation. Its staff is therefore the first to access the generative AI tools delivered by Axa Secure GPT.
“AXA employees will be able to use AXA Secure GPT to generate, summarize, translate and correct texts, images and codes”, details the insurer in a press release. Axa, a regulated player, claims secure and privacy-compliant cloud operation.
Axa Secure GPT is currently in phase one of its deployment. However, the company already plans to extend its use to the group’s 140,000 employees in the coming months.
Secure GPT soon an everyday tool
“AXA Secure GPT will soon be a tool in our daily work,” confirms Alexander Vollert, Axa’s Chief Operating Officer and Managing Director of AXA Group Operations. The use of the solution must in particular prevent the use of public applications – including the OpenAI API.
“The use of open tools can lead to serious problems, including data leaks, security breaches and the loss of intellectual property,” said the senior executive of Axa. The launch of Axa Secure GPT is therefore part of a strategy that is both offensive and defensive.
“AXA has once again demonstrated its ability to innovate rapidly, leveraging its cloud-based infrastructure. In doing so, AXA becomes one of the first global insurers to develop such a large-scale platform while managing the risks potential,” says Alexander Vollert.