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Deutsche Bahn: More passengers at Pentecost – that's how DB prepares

Deutsche Bahn expects passenger numbers to continue to rise over the long Pentecost weekend. "With a view to the Pentecost weekend, we are also seeing that we are taking a slight step up," said Berthold Huber, Passenger Board member for Deutsche Bahn, earlier this week.

According to this, the trains are currently fully booked 30 to 40 percent next weekend. At Pentecost, a value of more than 55 percent is normal.

A first stress test already took place last weekend: Four days off were possible for those who had taken the Friday after Ascension Day as a bridge day. Time enough to get back on the train and drive away after weeks of stagnation in the Corona crisis. More than 750,000 travelers did this with Deutsche Bahn, as the company announced earlier this week.

Only half as many rail customers as in 2019

Compared to the previous year, that was only half as many customers. But in view of the previous weeks in the Corona crisis, this meant a significant increase for the company. Passenger numbers had previously plummeted by around 90 percent.

It is very likely that the number of travelers will increase again at Pentecost. After all, hotels and restaurants across Germany have opened to guests from outside again this week. Tourism is therefore possible again – despite the continuously increasing number of infections in the corona crisis.

Passengers at Pentecost again more eager to travel

"With a view to the Pentecost weekend, we are also seeing that we are taking a slight step up," said Berthold Huber, Passenger Board member for Deutsche Bahn, earlier this week. According to this, 30 and 40 percent of the trains are currently fully booked for the coming weekend. At Pentecost, a value of more than 55 percent is normal.

"So it's slowly going uphill," said Huber. "We notice that people are starting to become a little more secure and are booking again in the longer term." If you want to know how consumers feel, all you have to do is look at the rail bookings.

New concept for dealing with higher loads

In order to distribute the occupancy as evenly as possible across all trains, Deutsche Bahn installed an occupancy indicator in its own booking app long before the crisis. This is now being adapted to the new conditions: Even if a train is only half full, a high level of capacity utilization is displayed – in the hope that other customers will switch to another journey. If the bookings continue to increase, ticket sales could also be suspended, it said. However, there should still be no obligation to make a reservation.

The group is also increasing its offer in long-distance transport. On the routes between the big cities, such as between Berlin and the Ruhr area and further south, double instead of single trains are to be used again. This will double the number of seats available.

Huber is confident that these measures can be used to manage passenger traffic well. He looks at the booking figures every day, he said with a view to Pentecost. "If there were any major problems anywhere, I would be aware of them."

Recommendation only: no mask requirement on the train

Deutsche Bahn recommends that all travelers wear mouth-to-nose covers. But there is no obligation. The air conditioning systems in the trains ensured a quick and steady exchange of air, said Huber.

However, such "calming instructions" are not sufficient for the Federal Consumer Association. "In Corona times, a failure or defect in an air conditioning system is no longer just annoying, but must lead to an immediate blockage of the wagon," the association said at dpa request. He also called for more staff to be deployed on trains to help with problems and defuse potential conflicts. "Just relying on social control will not be enough and can make train travel stressful."