Notice to customers of Floa Bank, the online bank of the Casino group, fraudulent emails are currently circulating on the web. This phishing campaign aims to recover your banking information.
If you are a regular at Casino hypermarkets or the Cdiscount e-commerce site, you may know Floa Bank. This online banking service is the financial partner of the two brands and in particular offers split payment solutions by bank card for its customers.
With 4 million customers spread across Europe including France, Floa Bank naturally became a prime target for hackers and malicious actors engaged in phishing campaigns. In fact, the establishment started sending emails to its customers to inform them of a new threat.
“For several days, a fraudulent email has been circulating in the name of FLOA. The latter tells you that your FLOA bank card is deactivated, or even inactive”, explains the banking platform in its email. As you can imagine, this is a scam intended to recover your bank details.
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What to do if you have fallen into the trap?
If you have unfortunately fallen into the trap and have completed the process by indicating your RIO code, Floa Bank invites you to contact your mobile operator as quickly as possible. The latter will do what is necessary to block all fraudulent actions. If you gave your bank card number, you can cancel your card from the Floa customer area.
Floa reminds that she will never ask you to communicate by email information regarding your payment methods (your Mastercard number, confidential code, visual cryptogram on the back of the card, etc.) or personal information. She specifies that the company already has your contact details for your classic Casino or Cdiscount cards. Fact, so she will never ask you for them. In addition, your Floa Bank advisor will never call you to reconfirm your telephone number or even less to ask you to call 3179 (a number misused and used to retrieve your number and your personal and banking data).
If you have actually received this suspicious email, or spam or any other illicit content, Floa invites you to forward it to the following address: [email protected]. Once done, immediately delete the malicious email from your inbox.
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