Tag: customer
customer complaints soon to be facilitated
The Prudential Control and Resolution Authority (ACPR) urges banking and insurance professionals to improve their practices in order to provide claimants with a qualitative and reasoned response as quickly as…
Hello bank passes the 700,000 customer mark in France
The BNP Paribas group is recruiting a large number of new customers thanks to Hello bank and Nickel at the start of 2022. The Nickel account had already announced that…
Clothing stolen – employee and customer caught shoplifter in Graz
Shortly after two shopliftings on Saturday morning, a 36-year-old Armenian was arrested by the police in Graz. The man is also likely to be responsible for another theft in Salzburg…
Contact centers as a service (CCAAS), a technology for the customer experience
This is the turn taken by more and more companies. That of outsourcing a software solution to optimize the performance of their customer service. Companies that have taken this step…
Massive customer churn: Netflix stock slips even further
Massive loss of customers Netflix stock slides even further 4/20/2022, 6:19 p.m Yesterday Netflix published its quarterly figures, according to which the streaming giant lost customers for the first time…
Turkey fan of Bitcoin? Binance launches its first customer call center
Soon a generalized practice? Binance want to be ” no longer present for its customers in Turkey through a new customer service. The cryptocurrency exchange wants to experiment with a…
Fritz Strobl is a customer – Villach “owl eggs” for the artful Easter celebration
Ten years ago, Horst Tschachler from Villach started making artistically painted stone owls. For a few years now, the artistically talented 78-year-old has also had Easter eggs with an owl…
Ethereum: the problem of customer diversification hits at all levels
Lack of diversification at all levels – The network Ethereum is about to undergo a major update via the transition to proof of stake. Thus, this transition, entitled The Merge,…
For Sky Q & Sky Go: Every customer should know these practical functionsVideo news | AM 04/10/2022 For Sky Q & Sky Go: Every customer should know these practical functionsThe pay TV broadcaster Sky offers its customers various entertainment packages with which you can watch numerous films, series and TV programs…
For Sky Q & Sky Go: Every customer should know these practical functionsVideo news | AM 04/10/2022 For Sky Q & Sky Go: Every customer should know these practical functionsThe…
How to improve the employee experience to improve the customer experience
Employee experience (EX) and customer experience (CX) are closely related. But can we quantify the direct impact of increased attention to employee experience on growth? To answer this question, Salesforce…
MMA receives the Qualiweb 2022 Trophy for the best online customer relationship
By Hector Chaunu Published on 03/21/2022 at 10:09 Photo credit © Reuters (Boursier.com)…
Customer engagement: what strategy to improve it?
Faced with the challenges of digital and its impact on customer relations, continuing to generate customer satisfaction and commitment encourages companies to rethink their communication strategy. An ambitious objective which…